#Processes definition series

Marketing: advertising development, product delivery, product development, and marketing research.

Finance: risk management, financial control, billing, invoice handling, budget monitoring, and financial bookkeeping.

The following are examples of business processes in the other four functional areas: For example, in production, it could involve processes such as handling raw materials, converting inputs into outputs in a manufacturing system, checking output quality, and maintaining production machinery. Then, the above categories can cover many activities in functional areas. Examples are the processes involved in strategic planning, governance, and budgeting. It relates to management functions, including measuring, monitoring, and controlling activities. It could include functional areas such as human resources, accounting, legal, and information technology.

Support process. It includes processes in core business support activities.

For example, it could include logistics, production, marketing, and customer service for a manufacturer.

Operational process. It relates to the company’s core activities.

Some may be categorized into the following three groups: It depends on the nature of their business. What are some examples of business processes?īusiness processes can vary between companies. Who does and what to do when dealing with customer complaints it’s all documented in business procedures. It can involve several processes such as establishing and verifying complaints, identifying solutions and providing solutions to resolving complaints. Take customer complaint service in the marketing function as an example. In it, it can involve several business processes and procedures. Meanwhile, a business function is an organizational unit within a business to carry out business operations. Procedures detail who does and what must be done in each part of the process. Whereas a business procedure is a defined way to execute a process, usually documented.

#Processes definition series

What is the difference between business processes, procedures, and functions?Īs defined above, a business process is a series of actions or work to achieve the desired result. And, finally, it makes business processes effective and efficient along the value chain, enabling companies to create superior value. It can also eliminate unnecessary costs or activities.

For example, a well-defined and effective process enables a company to deliver products on time. Superior business processes can be a valuable capability to support competitive advantage. That ultimately explains how superior the company is. Increase customer and employee satisfactionīusiness processes reflect how efficient and effective operations are within a business.Fix production system flaws to avoid system failure.It aims to make business processes more effective and efficient. In each functional area, managers actively examine processes to identify and eliminate potential inefficiencies and bottlenecks. Companies usually group internal processes into several functional areas or departments.